• HEATHER’S DRIVE TO MAKE WMR REFERRAL CENTRE OF CHOICE
  • HEATHER’S DRIVE TO MAKE WMR REFERRAL CENTRE OF CHOICE
  • HEATHER’S DRIVE TO MAKE WMR REFERRAL CENTRE OF CHOICE

We’ve expanded our Business Relationship team with an appointment who will be a familiar face to many.

Heather Goodfellow was previously a Patient Care Assistant here at WMR before moving into her new role as a Business Relationship Manager.

Heather will develop and maintain relationships with referring vets, ensuring that complex cases can be quickly and smoothly referred to WMR for investigation and treatment.

Heather said, “I’m looking forward to enhancing my communication skills, developing new relationships, and supporting our primary care colleagues in providing the best possible patient care.”

Previous to joining WMR, Heather has held office jobs and has also been a presenter at Dudley Zoo.

Heather added: “My aim is to ensure WMR is the referral centre of choice for as many primary care colleagues in the region as possible.”

Fabienne Venables, Hospital Director at WMR, said: “Heather’s been fantastic at building a close rapport with referring vets, clients and other team members, and she is perfectly suited to use these skills, and more, to further enhance relationships with our referring vets.”

Outside of work, Heather enjoys baking, crocheting and sewing, gardening, reading, gaming and puzzles.

 

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