In the event that your pet has been recommended a referral, your Primary Care vet will contact our team at West Midlands Veterinary Referrals to arrange for the case to be transferred to us as a referral. We can usually accept urgent cases within 24 hours, and there is rarely a waiting time of more than a few days for other cases.
See our FAQs, which answer many common questions.
A referral is a part of British Veterinary care, and vets recognise that it is a client’s right to ask for a second opinion.
The scope of veterinary knowledge is too vast for one practice to be able to do everything or to provide every service. It is a sign of good judgment when a practice knows to pass a case to others.
While our surgical and medical investigation services are extensive, borne of years of experience, there are occasional cases that we will advise are redirected to Specialists in a given field.